Privacy Policy

Effective Date: August 16, 2026

Top Interaction LLC (“Top Interaction,” “Territory,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with the Territory website, software platform, APIs, and related services (collectively, the “Services”).

Territory is a business-focused platform that allows users to identify geographic territories, access available property and contact information, organize and enrich records, and prepare lists for business outreach.

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through your use of the Services, from public sources, and from third-party data providers.

Account and Business Information

When you create or manage an account, we may collect:

• Name
• Business name
• Job title
• Email address
• Telephone number
• Account credentials
• Billing and subscription information
• Account preferences
• Communications with us

Payment information may be processed by our payment service providers. We do not need to receive or store complete payment-card numbers when those payments are handled directly by a payment processor.

Usage and Technical Information

When you use the Services, we may automatically collect information such as:

• IP address
• Browser and device information
• Operating system
• Login activity
• Pages and features used
• Searches performed
• Territories created
• Records viewed or selected
• Enrichment and export activity
• Referring URLs
• Approximate location derived from an IP address
• Diagnostic, security, and performance information

Customer-Provided Information

Users may upload, enter, import, tag, organize, or otherwise provide information to the Services.

This may include:

• Contact records
• Property addresses
• Customer or prospect information
• Notes
• Tags
• Territory assignments
• Campaign information
• Lists and CSV files
• Other business data

Users are responsible for having the rights and lawful basis necessary to provide and use information they submit to the Services.

Property and Contact Information

Territory may obtain property, household, ownership, resident, demographic, geographic, contact, and related information from sources including:

• Publicly available records
• Government records
• Licensed commercial data providers
• Data enrichment providers
• Other lawful third-party sources

Depending on availability, records may contain information such as:

• Property address
• Owner or resident name
• Mailing address
• Telephone number
• Email address
• Property characteristics
• Geographic information
• Ownership information
• Other attributes made available by our data providers

Not every category of information is available for every property or individual.

2. How We Use Information

We may use information to:

• Provide and operate the Services
• Create and maintain user accounts
• Display properties and contacts within selected geographic areas
• Enrich, standardize, deduplicate, and organize records
• Create lists, territories, exports, and other requested outputs
• Process subscriptions, purchases, and usage credits
• Provide customer support
• Maintain security and prevent fraud or abuse
• Diagnose and improve product performance
• Develop new features
• Communicate with users about their accounts
• Send service-related notices
• Send marketing communications where permitted
• Measure use of our website and Services
• Enforce our Terms of Service
• Comply with legal obligations
• Protect our rights and the rights of others

We may also create aggregated or deidentified information that does not reasonably identify an individual and use that information for analytics, research, product development, and business operations.

3. Property and Contact Data Made Available to Customers

A central function of Territory is helping business users identify properties and available contact records associated with geographic areas they choose.

Accordingly, we may make property and contact information obtained from public records, licensed providers, and other lawful sources available to authenticated customers through the Services.

Customers may use this information only in accordance with our Terms of Service, contractual restrictions applicable to the data, and applicable law.

The availability of contact information through Territory does not mean that an individual has consented to receive a telephone call, text message, email, direct-mail piece, advertisement, or other solicitation.

You are responsible for ensuring that your outreach complies with applicable federal, state, and local laws and industry requirements.

4. How We Disclose Information

We may disclose personal information as described below.

Service Providers

We may disclose information to vendors that help us operate the Services, including providers of:

• Cloud hosting
• Database infrastructure
• Analytics
• Authentication
• Payment processing
• Customer support
• Email delivery
• Security
• Data processing
• Property and contact enrichment

These providers may use information only as permitted by their agreements with us and applicable law.

Customers

As part of providing the Services, property and contact information may be made available to authorized Territory customers.

Depending on applicable privacy law and the nature of a particular transaction, making personal information available to customers may constitute a “sale,” “sharing,” or similar regulated disclosure.

Where applicable law gives an individual the right to opt out of such activity, we will provide a method for exercising that right.

At Your Direction

We may disclose information when a user directs us to export, integrate, transmit, or otherwise provide information to another service or recipient.

Legal and Safety Reasons

We may disclose information if reasonably necessary to:

• Comply with law, regulation, subpoena, court order, or legal process
• Respond to lawful governmental requests
• Investigate fraud or security incidents
• Enforce agreements
• Protect Top Interaction, our users, or others
• Prevent illegal or harmful activity

Business Transactions

Information may be transferred in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

5. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies for:

• Authentication
• Maintaining sessions
• Security
• Remembering preferences
• Analytics
• Measuring website performance
• Understanding product use
• Advertising or campaign measurement, where enabled

You may be able to control certain technologies through your browser, device, consent banner, or privacy settings.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

6. Your Privacy Choices

Depending on where you live and which laws apply, you may have rights regarding your personal information.

These rights may include the ability to request:

• Access to personal information
• Information about categories and sources of information
• Correction of inaccurate information
• Deletion of information
• A portable copy of certain information
• Opt-out of the sale or sharing of personal information
• Opt-out of certain targeted advertising
• Limitation of certain uses of sensitive personal information
• Withdrawal of consent
• An appeal if a privacy request is denied

Rights vary by jurisdiction and may be subject to exceptions.

To submit a privacy request, contact:

support@topinteraction.com

Please include enough information for us to understand and process your request.

We may need to verify your identity before completing certain requests.

Where permitted, an authorized agent may submit a request on your behalf. We may require evidence that the agent is authorized to act for you.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

7. Opt-Out of Sale or Sharing

If our activities constitute the “sale” or “sharing” of personal information under applicable law, eligible individuals may request that we stop selling or sharing their personal information.

To submit a request, contact:

support@topinteraction.com

Where required by applicable law, we will also honor applicable browser-based opt-out preference signals.

8. Data About Individuals Who Do Not Have Territory Accounts

You do not need to have a Territory account for information about you or a property associated with you to appear in the Services.

Some records are obtained from public records or third-party data providers.

If you believe a record about you is inaccurate or you wish to exercise an applicable privacy right regarding information maintained by Territory, contact:

support@topinteraction.com

We may be unable to alter an underlying public record or third-party source. Where appropriate, we may direct you to the original source or take action regarding the copy maintained in our systems.

9. Data Accuracy

Property and contact information can change over time and may contain errors, omissions, or outdated information.

We do not guarantee that third-party or public-source data is complete, current, or accurate.

Where appropriate, users should independently verify information before relying on it.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to:

• Provide the Services
• Maintain accounts
• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Maintain legitimate business records

Retention periods may vary depending on the category of information, source restrictions, contractual requirements, and applicable law.

We may retain aggregated or deidentified information where legally permitted.

11. Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, destruction, loss, alteration, or disclosure.

No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

Users are responsible for protecting their account credentials and promptly notifying us of suspected unauthorized account access.

12. Restrictions on Sensitive Uses

Territory is not designed to facilitate unlawful surveillance, stalking, harassment, discrimination, or targeting based on sensitive personal characteristics.

Users may not use the Services to unlawfully infer, identify, target, or discriminate against individuals based on sensitive characteristics or visits to sensitive locations.

Additional restrictions are described in our Terms of Service.

13. Consumer Reporting and Eligibility Decisions

Territory is not a consumer reporting agency, and the Services are not intended to constitute “consumer reports” under the Fair Credit Reporting Act.

Territory data may not be used to determine or assist in determining an individual's eligibility for:

• Credit
• Employment
• Housing or tenancy
• Insurance underwriting
• Government benefits
• Other purposes regulated by the Fair Credit Reporting Act

Users must independently determine whether laws governing their particular activities apply.

14. Children

The Services are intended for business users and are not directed to children.

Individuals under 18 should not create Territory accounts or use the Services without authorization from a parent or legal guardian where permitted by law.

15. International Users

Territory is operated from the United States.

If you access the Services from another jurisdiction, your information may be processed and stored in the United States or other locations where our service providers operate, subject to applicable law.

16. Third-Party Services and Links

The Services may connect to or contain links to third-party services.

We are not responsible for the privacy, security, or content practices of third parties.

Your use of third-party services is governed by their own terms and privacy policies.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we will update the Effective Date and provide additional notice where required by law.

Your continued use of the Services after an updated Policy becomes effective is subject to applicable law.

18. Contact Us

Questions about this Privacy Policy, privacy requests, data-removal requests, or our privacy practices may be directed to:

Top Interaction LLC

Email: support@topinteraction.com
Website: https://topinteraction.com