Terms of Service

Effective Date: August 16, 2026

These Terms of Service (“Terms”) govern your access to and use of the Territory website, software platform, APIs, data, and related services provided by Top Interaction LLC (“Top Interaction,” “Territory,” “we,” “us,” or “our”).

By creating an account, purchasing a subscription, accessing data, or otherwise using the Services, you agree to these Terms.

If you use Territory on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

1. The Services

Territory is a business prospecting and contact-management platform.

Features may allow users to:

• Search geographic areas
• Draw or define territories
• Identify available properties and records within selected areas
• Access available property and contact data
• Enrich records
• Standardize or deduplicate data
• Save and organize contacts
• Use tags, lists, statuses, or board views
• Assign or organize territories
• Export data
• Connect Territory with other software or services

Features, data sources, limits, and availability may change over time.

2. Business Use and Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services.

The Services are intended primarily for legitimate business and professional purposes.

You are responsible for ensuring that your use of Territory is lawful in every jurisdiction in which you operate.

3. Accounts

You must provide accurate account information and keep it current.

You are responsible for:

• Protecting login credentials
• Activity conducted through your account
• Users you authorize to access your account
• Preventing unauthorized access
• Promptly notifying us of suspected account compromise

You may not share accounts in a manner designed to avoid applicable seat limits or charges.

4. Subscriptions, Usage Limits, and Credits

Certain features require a paid subscription.

Plans may include limits or allowances relating to matters such as:

• Users or seats
• Active contacts
• Exports
• Enrichment
• API usage
• Other platform activity

Current plan details presented at the time of purchase form part of these Terms.

Unless otherwise stated, recurring subscriptions automatically renew for successive billing periods until canceled.

You authorize us and our payment processors to charge applicable fees, taxes, and authorized recurring subscription amounts to your selected payment method.

You may cancel a subscription through the methods provided in your account or by contacting support@topinteraction.com.

Cancellation generally prevents future renewal and does not retroactively refund charges already incurred except where required by law or expressly stated otherwise.

Usage credits, boosters, promotional credits, and similar allowances:

• Have the limitations disclosed when purchased or issued
• May be subject to expiration or subscription requirements
• Have no cash value
• Are not transferable unless we expressly permit it
• May not be used to circumvent plan limits

We may change plans and pricing prospectively. We will provide notice when required by law.

5. License to Use Territory

Subject to these Terms and payment of applicable fees, Top Interaction grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your legitimate internal business purposes.

No ownership interest in the Services, software, underlying datasets, trademarks, or intellectual property is transferred to you.

6. Customer Data

“Customer Data” means information that you or your authorized users submit, import, upload, create, or store through the Services.

As between you and Top Interaction, you retain your rights in Customer Data.

You grant Top Interaction the rights reasonably necessary to host, process, transmit, reproduce, modify, organize, and display Customer Data for purposes of:

• Providing the Services
• Supporting your account
• Preventing fraud and abuse
• Maintaining security
• Improving functionality
• Complying with law

You represent that you have all rights and permissions necessary to provide Customer Data to us and direct us to process it.

7. Territory Data

The Services may make available property, ownership, resident, household, contact, geographic, demographic, or other information obtained from public records, licensed providers, or other lawful sources (“Territory Data”).

Territory Data is licensed, not sold to you as an underlying database.

Your subscription permits you to use Territory Data for legitimate business purposes subject to these Terms, applicable plan restrictions, our data-provider agreements, and applicable law.

Unless expressly permitted by us in writing, you may not:

• Resell Territory Data as a standalone data product
• Sublicense Territory Data
• Publish Territory Data in bulk
• Create a competing property or contact database from Territory Data
• Systematically scrape the Services
• Circumvent export or usage limits
• Use automated systems to extract data beyond authorized API functionality

8. Data Accuracy and Availability

Territory combines information from public records, third-party providers, customer inputs, and other sources.

Information may be incomplete, outdated, duplicated, unavailable, or incorrect.

We do not warrant that:

• Every property will have a contact record
• Every record will have a telephone number or email address
• A person associated with a property currently resides there
• Ownership information is current
• Contact information belongs to the intended person
• Enrichment will succeed for every record
• Any particular geographic area will have a specific coverage level

You are responsible for determining whether information is appropriate for your intended use and for independently verifying important information where appropriate.

9. Outreach and Marketing Compliance

Territory provides data and tools.

Territory does not provide legal permission to contact an individual.

The presence of a telephone number, email address, mailing address, property record, or other contact information in the Services does not mean that the individual has consented to receive marketing or other communications.

You are responsible for ensuring that your outreach complies with applicable federal, state, and local laws and industry requirements.

Depending on your activity, these requirements may include laws and regulations governing:

• Telephone calls
• Automated dialing
• Prerecorded or artificial-voice calls
• SMS and other text messages
• Commercial email
• Direct mail
• Telemarketing
• Do Not Call lists
• Consumer consent
• Opt-out and revocation requests
• Calling hours
• Caller identification
• Advertising
• Solicitation licensing
• Privacy and data protection
• Industry-specific marketing

You are solely responsible for determining whether consent is required before contacting any person.

You are also responsible for:

• Checking applicable federal and state Do Not Call lists
• Maintaining your own internal Do Not Call and suppression lists
• Honoring unsubscribe, stop, opt-out, and revocation requests
• Maintaining evidence of consent where consent is legally required
• Providing required disclosures
• Using accurate sender and caller identification
• Following applicable calling-time restrictions
• Ensuring vendors or contractors acting for you also comply

Territory does not warrant that records have been screened against Do Not Call registries or other suppression databases unless a specific feature expressly states otherwise.

You should obtain qualified legal advice regarding your particular outreach practices when necessary.

10. No Consumer Reporting or Eligibility Use

Top Interaction is not a consumer reporting agency, and Territory Data is not provided as a consumer report.

You may not use the Services or Territory Data to determine, evaluate, or assist in determining an individual's eligibility for:

• Credit or lending
• Employment
• Tenant screening or housing
• Insurance underwriting
• Government benefits
• Any other purpose regulated by the Fair Credit Reporting Act or similar law

You may not represent to another person that Territory Data is a consumer report.

Organizations in lending, insurance, real estate, or related industries remain responsible for ensuring their prospecting and marketing activities comply with all laws applicable to their industries.

11. Prohibited Uses

You may not use the Services to:

• Violate any law or regulation
• Harass, threaten, intimidate, stalk, or harm another person
• Facilitate unlawful surveillance
• Commit fraud or impersonation
• Facilitate identity theft
• Discriminate unlawfully
• Make prohibited housing, employment, lending, insurance, or eligibility decisions
• Target individuals unlawfully based on protected characteristics
• Infer or exploit highly sensitive personal characteristics in violation of law
• Target sensitive locations in a manner prohibited by applicable law
• Send unlawful spam, robocalls, robotexts, or unsolicited communications
• Circumvent consent or opt-out requirements
• Circumvent our technical safeguards
• Probe or attack the security of the Services
• Introduce malicious code
• Interfere with another user's access
• Reverse engineer the Services except to the extent such restriction is prohibited by law
• Scrape or harvest data outside authorized functionality
• Resell or redistribute Territory Data except as expressly authorized
• Misrepresent the origin, accuracy, or legal status of Territory Data
• Use the Services to create a competing data product

We may investigate suspected violations and suspend or terminate access where reasonably necessary.

12. Sensitive Locations and Sensitive Information

You may not use Territory to unlawfully target, track, identify, or infer information about individuals based on sensitive locations or characteristics.

This includes prohibited uses involving locations or information associated with matters such as:

• Health care
• Reproductive health care
• Religious practice
• Domestic violence or abuse services
• Sexual orientation
• Political activity
• Immigration status
• Other legally protected sensitive information

This section does not prohibit legitimate business use merely because a territory happens to contain such a location.

It prohibits using Territory to identify, target, or exploit people based on sensitive information where doing so is unlawful or inconsistent with these Terms.

13. Third-Party Services

Territory may integrate with or allow exports to third-party applications such as CRMs, canvassing platforms, mail providers, analytics tools, or other services.

Third-party services are governed by their own terms and privacy practices.

Top Interaction is not responsible for:

• Third-party products
• Third-party outages
• Actions taken by third parties
• How a third party uses information after you direct us to send it there

Your use of an integration authorizes us to transmit the information reasonably necessary to perform the requested integration.

14. Intellectual Property

The Services and all related software, interfaces, designs, graphics, trademarks, documentation, workflows, and technology are owned by Top Interaction or its licensors and are protected by applicable intellectual-property laws.

“Top Interaction,” “Territory,” associated logos, and related branding may not be used without authorization.

Except for the limited rights expressly granted by these Terms, all rights are reserved.

15. Feedback

If you provide suggestions, ideas, feature requests, or other feedback, you grant us a perpetual, worldwide, royalty-free right to use that feedback without restriction or compensation to you.

This does not give us ownership of your Customer Data.

16. Suspension and Termination

You may stop using the Services at any time.

We may suspend or terminate access if:

• You materially violate these Terms
• Payment remains overdue
• Your activity creates legal or security risk
• Your activity threatens the Services or other users
• We are required to do so by law
• A data provider requires suspension of particular data access
• We discontinue the applicable Service

Where reasonably practical, we may provide notice and an opportunity to cure a violation before termination.

Sections that by their nature should survive termination will remain effective, including provisions relating to intellectual property, payment obligations, prohibited uses, disclaimers, indemnification, and limitations of liability.

17. Service Changes

We may modify, add, remove, or discontinue features.

We do not guarantee that a particular feature, data provider, integration, data field, geographic area, or third-party service will remain available indefinitely.

Material changes affecting paid Services will be handled in accordance with applicable law and our contractual obligations.

18. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL TERRITORY DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TOP INTERACTION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• TITLE
• NON-INFRINGEMENT
• ACCURACY
• COMPLETENESS
• AVAILABILITY
• RESULTS

WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT USE OF THE SERVICES WILL GENERATE LEADS, SALES, REVENUE, APPOINTMENTS, OR OTHER BUSINESS RESULTS.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOP INTERACTION AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOP INTERACTION'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID TO TOP INTERACTION FOR THE SERVICES DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
2. ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

20. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Top Interaction and its owners, officers, employees, contractors, affiliates, licensors, and service providers from claims, liabilities, damages, judgments, losses, expenses, and reasonable attorneys' fees arising out of or relating to:

• Your use of the Services
• Customer Data you provide
• Your outreach or marketing activities
• Your violation of law
• Your violation of these Terms
• Your infringement or violation of another person's rights
• Communications made using Territory Data
• Actions of users operating through your account

21. Governing Law and Venue

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Unless applicable law requires otherwise, any judicial proceeding arising out of these Terms or the Services will be brought in a state or federal court having jurisdiction in North Carolina.

Each party consents to personal jurisdiction and venue in those courts.

22. Changes to These Terms

We may update these Terms from time to time.

If changes are material, we will provide notice where required by law.

The updated Terms will identify their effective date.

Your continued use of the Services after updated Terms become effective constitutes acceptance to the extent permitted by law.

23. Assignment

You may not assign these Terms without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or similar transaction.

24. Severability

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect, and the affected provision will be enforced to the maximum extent permitted by law.

25. Waiver

A failure to enforce a provision of these Terms is not a waiver of that provision or any other provision.

26. Entire Agreement

These Terms, the Privacy Policy, applicable order or subscription terms, and any additional agreements expressly incorporated by reference constitute the entire agreement between you and Top Interaction concerning the Services.

If an order form or separately signed agreement conflicts with these Terms, the separately signed agreement controls to the extent of the conflict.

27. Contact

Questions concerning these Terms, subscriptions, accounts, or the Services may be directed to:

Top Interaction LLC

Email: support@topinteraction.com
Website: https://topinteraction.com